VISA & CUSTOMS

VISA & OTHER REQUIREMENTS

Until March 2020 most nationalities were able to get a visafree stamp for max 30 days at the airport.
However since the pandemic everything has changed. Today only nationalities from ASEAN* countries get this visafree stamp.
All other nationalities need a visa. Check the possibilities below.
Since a couple of years there are a lot of announcements including to reintroduce the visa free stamp and visa for 7 days for example until now (June 2025) nothing happened.

Example of an eVOA.

Also a good example of the many problems with Immigration. In the eVOA on the right my last name is missing....Not for the first time though.

Requirements for foreigners entering Indonesia

-Passport
Valid at least 6 months upon arrival
-Visa
Except for ASEAN nationals for max 30 days*

-Return- or onwardticket
-QR code for customs

Visa On Arrival (at the airport or eVOA)

VOA is available for nationalities below** at 16 airports***, 91 seaports and 6 landborders valid for 30 days and extendable for another 30 days.
The rate is Rp 500.000 (US$ 35.00) to be paid in Rupiah but American and Australian dollars and euro's are also accepted. At some airports you also can pay with your creditcard Master of Visa. At the airport you need to queue up at the VOA desk.

Since November 2022 Indonesia has an online system to apply for a prepaid eVOA via the official website https://evisa.imigrasi.go.id/ (the "molina" portal has been replaced by this one)

Many people advise to you this https://evisa.imigrasi.go.id/web/application_voa
This is also an official link where you don't need to upload an onward or returticket but be aware that this is not for all airports in Indonesia. If you enter Indonesia via Labuan Bajo coming from Singapore or Kuala Lumpur you can't use this link.
Another one is via VFS Global https://indonesiavoa.vfsevisa.id/ This is a global agent specialized in visa and with a longterm cooperation with many embassies and now also immigration of Indonesia. However they charge an extra 230k for the visa.
Be aware of unofficial providers which usually charge far much more. The government also warns for these shifty websites. The ones above is the only correct ones.
For the first one you need to create an account first. Then upload a photo and a copy of your passport. Once this is done you can apply for visa on arrival.

A few notes: as they also ask where your stay in Indonesia you need to fill in the full address of the hotel, villa or whatever. This can be confusing as you need to fill in the province, district, township and village.

Also check out explanation on Instagram

Costs are Rp 500.000. Payment is with credit card (VISA or MasterCard) , the fee for credit card is Rp 19.5000. So you will be charged Rp 519.500 in total.

Once the payment is made you should immediately receive your eVOA B1, however not everyone seems to receive their visa promptly. From the date of issue you have 90 calenderdays to enter Indonesia; the date of purchase/issue is the first day of those 90 days. Do not confuse this with the maximum amount of 30 days wich you can stay in Indonesia.

Example: if you purchase your VOA on June 10 then you have up and untill September 7 to enter the country. If you enter Indonesia with this VOA on August 14 the last date of your visa is on September 12.

At the airport you can go directly to the Immigration desk.
Tip: there is no need to apply for your visa a long time in advance; 1 to 2 weeks before your trip is time enough.

Sometimes the website seems overloaded or offline and can be a disaster now an then. Many people have problems with different issues like the activation of their account, the upload of the documents that fail or the payment which can't be made.

Visa On Arrival (e)VOA extension

VOA purchased at the airport can be extended online with another 30 days. You can retrieve your visa by entering your passportnumber, nationality and date of birth evisa.imigrasi.go.id/web/find-batch or via your account. However... extension can be a nightmare and sometimes the system fails.
Starting June 1st travelers who want to extend their visa online are mandatory to visit the immigration office linked to their lodging adress for fingerprints etc. If you don't do so your visa won't be extended and you will be fined on departure, even if you have paid!
Check here for all Immigration offices in Indonesia.

You cannot extend sooner than 14 days after you arrival and you are advised no later than 7 days before the visa expires. So you have 7 days to extend your visa.
Be aware that it can take up to a week or even more before your extension is issued.

In case you need to extend manual at the immigration office you need to fill in a form, pay the extension at the postoffice or bank, then back to immigration for photo, fingerprints and digital signature and collect your passport with the extension. All is communicated by email. You always need to show an onward or return ticket when extending the VOA.
Be aware there is a huge difference in processing time between the offices. The proces can last a couple of hours up and until a couple of weeks.
In case you want to extend manual pick an Immigration Office outside the touristplaces. This is not possible when you extend online since you need to visit the office close to your accomodation adress in Indonesia.

Immigration Maumere seems to be one of the quickest in Indonesia. On Bali it can last up to 14 days!). On June 6th 2022 it took me 1 hour and 45 minutes in Maumere to get my visa extended and on April 11th 2023 not even 1,5 hours.

If you have an eVOA you can extend online or manual at one of the immigration offices. See above. This service is since 30 January 2023 and only available online if you already have an eVOA. You don't need to go to an immigration office anymore. Pricing is the same as VOA, so Rp 500.000 plus the credit card fee, so Rp 519.500 in total.

The online extension userd to be easier and quicker than the manual mode but since June 2025 you need to visit the immigration office anyway.

**
Nationals of the countries below can purchase (e)VOA

Albania
Andorra
Argentina

Australia

Austria
Bahrein

Belarus

Belgium

Bosnia Herzegovina

Brasil

Brunei Darussalam*

Bulgaria

Cambodia*

Canada
Chile

China
Colombia

Croatia

Cyprus

Czech Republic

Denmark

Ecuador
Egypt

Estonia

Finland

France

Germany

Greece
Hong Kong

Hungary
Iceland
India

Ireland

Italy

Japan

Jordan

Kazakhstan

Kuwait

Laos*

Latvia
Liechtenstein

Lithuania

Luxembourg
Malaysia*
Maldives

Malta

Mexico
Monaco

Morocco
Myanmar*

Netherlands

New Zealand

Norway

Oman

Palestine
Peru

Philippines*
Poland

Portugal
Qatar
Romania

Russia
San Marino

Saudi Arabia

Serbia

Seychelles

Singapore*

Slovakia

Slovenia

South Africa

South Korea

Spain
Surinam

Sweden

Switzerland

Taiwan
Thailand*

Timor Leste*

Tunisia

Turkiye

Ukraina

United Arab Emirates

United Kingdom

United States of America
Uzbekistan
Vatican City
Vietnam*

*ASEAN countries:
Passportholders of Brunei Darussalam, Cambodia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, Timor Leste (May 2025) and Vietnam only need an eVOA if they want to extend the 30 days. When you stay 30 days or less you can get a visafreestamp at the point of entry.

The list above seems to change from time to time. Please check yourself once again.

On December 16th 2024 Immigration announced new visa possibilities, see screenshot above. The announcement was via Instagram and Facebook, however untill now (...) apart from the lower price for a 60 day visa (nr 4. was 1,5 million, now 1 million) not a word about the new visa. Also according to reports from travelers at the airports immigration officers don't have a clue about the new visa....

*Visa exemption for 30 days

Nationals of ASEAN* countries can get a visafree stamp upon arrival with a maximum of 30 days and free of charge. This visa cannot be extended!

Brunei

Cambodia

Laos

Malaysia

Myanmar

Philippines

Singapore

Thailand

Timor Leste

Vietnam

On December 7th the minister of Tourism announced a proposal for visafree entry for 20 countries and the decision would be made in January 2024.*
indonesia-eyes-visa-waivers-for-20-countries Jakarta Post
*Update May 11: this is still not implemented yet

***Airports of entry

Balikpapan - East Kalimantan
Banda Aceh - Aceh, Sumatera
Batam - Sumatera

Jakarta Halim - Java
Jakarta Soekarno Hatta - Java

Denpasar - Bali
Kertajati - West Java
Komodo - Labuan Bajo
Lombok - Lombok

Makassar - Sulawesi

Manado - Sulawesi

Medan - Sumatera
Padang - Sumatera
Pekanbaru - Sumatera
Port Numbay - Papua
Surabaya - Java
Yogyakarta International - Java

* Note: although all of the above airports are considered to be open maybe not all of them are handling international flights right away.
Please check before traveling!

Check Immigration for updates

Immigration office in Maumere

a lot of paperwork for the manual extension of VOA

Visa C1 (was 211A) tourist

For all nationals who aren't on the visa exemption or VOA list.
requirements

-photo in colour 4x6 cm

-copy of passport (at least 6 months valid when entering Indonesia)

-proof of vaccination
-bank statement with at least US$ 2000
-return- or onward ticket to another country

The 60 day visa can be applied online via the customersportal of Immigration Indonesia https://evisa.imigrasi.go.id/

You need to create an account first, then upload your photograph and passport in jpg. or png (be aware of the maximum size of 200Kb). Payment can be made by creditcard only (MasterCard, Visa). Costs of this visa are Rp 1.500.000 plus creditcard costs. Since November 2023 this visa can also be extended!

However, for 60 days the VOA both online or manual at the airport plus extension online or at an immigration office is still the cheapest option for 60 days.

Visa C other than tourist and extendable

The extendable C visa's needs to be arranged via an agent (usually Bali or Jakarta; there are also a few on Lombok and in Makassar).

The C visa can be extended two times with 60 days but via the nearest immigration of your agent only.
To be honest, the difference between a C1 and a B1 tourist visa is not clear.

eCustoms QR code

For entries at 20 immigration points (16 airports and 4 landborders) travelers are mandatory to fill in a customs form online. Once completed a QR-code will be generated which you need to show at the airport.
https://ecd.beacukai.go.id/

The paper version can still be used at all others airports, seaports and landborders.